Sales Experience Specialist

Job Purpose

Under the guidance and direction of the Sales Services manager, provide regional support and management for all sales and marketing activities which include: rebate management, invoicing, customer experiences, strategic partnerships and other complex assignments required for supporting a high performing sales and marketing team. You will play a key role in managing tasks designed to grow the business and increase sales by directly supporting the field sales and marketing organization.

We’d Love to Meet You If…

• You are energized by big challenges and creating a plan to meet the challenge
• You enjoy working with cross functional teams to execute strategic initiatives
• You thrive in a fast paced, agile environment
• You embrace the challenge of managing and reporting on complex budgets and initiatives
• You’re innovative and  looking for a value-driven, positive culture and environment

In this position you will have the opportunity to:

• Ongoing support for Field Sales, National Accounts, Strategic Accounts, Retail, Marketing and all levels of sales & marketing management. Support sales and marketing in the US and Canada.
• Rebate Administration for all LP sales and business marketing programs; adhering to LP rules and regulations regarding rebate payments; process and track through SalesForce and SAP
• Measure and analyze customer rebates
• Review pricing and rebate issues to insure accuracy and uniformity
• SalesForce: training of basic skills; user set-up; reports
• Strong working relationship with sales /marketing /  vendors / strategic accounts
• Coordinate the execution of corporate events /mill tours / sales & marketing events / customer events including site selection, negotiation with vendors, food & beverage, activities, budget management and other arrangements; book travel; prepare and report ROI.
• Contract management
• Design collateral for various events – sales meetings; customer events; marketing programs; trade shows; ensure all materials and programming are compliant with corporate and business quality, technical and legal standards
• Focus on the overall customer experience and serve as a primary point of contact with sales to ensure customer satisfaction and prompt problem resolution
• Effectively collaborate with employees from other departments and sales regions across LP; work cross-functionally to ensure flawless execution of projects and develop strong working relationships with sales, legal, marketing, strategic accounts, vendors and other key business drivers to execute strategic initiatives
• Regional sales budget management; process and track regional and marketing invoices / payments through Ariba and SAP; liaison between Sales and Accounts Payable
• Occasional travel as needed
• Willing to work weekends to support business needs when needed

What do I need to be successful?

• 3 plus years of demonstrated experience in a sales and marketing environment; or any equivalent combination of education and experience that demonstrates the ability to perform the key responsibilities of this position.
• Highly organized with strong attention to detail
• Ability to work efficiently under pressure, prioritize and manage multiple projects, and meet tight deadlines
• Good analytical, quantitative and financial skills

Bonus Points If You…

• Possess knowledge of SAP, Ariba and SalesForce
• Good computer and supporting software skills including all MS Office products

Education

• Bachelor’s degree or equivalent experience

Work Environment

• Hybrid work arrangement: remote and in‑office presence in Nashville corporate office as required